Confirming Microphone & Audio Settings on a Mac

Modified on Mon, 8 Sep at 9:48 AM

Ensure the wired headset is connected to the computer via a USB or headphone port. Please see the Technical Requirements guide for information on acceptable headsets.


Audio Settings

  • Click on the Apple icon in the top left of the screen and open ‘System settings’ from the drop down menu. 
  • Chose ‘Sound’ from the left hand menu

Under ‘Output’ ensure the headset you are using is selected.


Microphone Settings

  • Click on Privacy & Security’.


  • Now select Microphone

  • Toggle to On’ for Secure Browser



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article