Before Session Submission
- Centres can cancel or move a candidate to another exiting session via MyTrinity up to 3 UK working days before the exam date, as long as the test session has not yet been submitted.
- Once you have submitted your booking and the closing date has passed, no changes to candidate entries are permitted.
After Session Submission
Once a session has been submitted, the whole session (all candidates) can be cancelled within the 14-day cooling-off period.
However, even during the cooling-off period, cancellations are not allowed within 3 UK working days of the exam date.
All cancellations and amendments are subject to our terms and conditions.
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