Arrival Time
Candidates need to arrive at least 30 minutes before the scheduled exam start time. Centres can select an appropriate session time when creating a booking, which is the time that will be displayed to candidates.
Exam registration
A registration area should be set up close to the exam room(s). This should be located in an area which allows the registration process to be completed and also provide a waiting area for candidates.
All candidates MUST complete the registration process prior to entering taking their seat in the exam room.
Conduct during the Exam
Candidates must never be left unsupervised once they are in the exam room.
- Once candidates have entered the exam room they must not leave until the end of their exam except for a toilet break. All candidates leaving the room in this instance must be escorted by a member of staff, ensuring that adequate supervision is maintained in the exam room.
- If a candidate arrives after the registration has closed, but before the exam has started, the candidate may enter. However, they will have to complete registration without a delay to the start of the exam.
- A candidate may use the back of their topic notes for note taking.
- Do not allow candidates to leave the exam room in the last 15 minutes of the exam. If candidates wish to leave before this time, check that they have submitted the exam prior to leaving the exam room.
- Candidates receive 50 minute, 40 minute and 10 minutes remaining warnings on their computers. For all unforeseen issues, please see our Troubleshooting guidance
Supervision and Invigilation
Your centre is required to ensure that candidates are supervised at all times in an ISE Digital session.
Trinity requires that your centre appoints a supervisor (usually the centre representative) for each exam session who is in overall charge of the conduct of the exam and is responsible for the management of the session. The supervisor is counted as one of the invigilators.
The supervisor should be available to all rooms throughout the session.
The supervisor may only be counted as an invigilator for sessions when there is only one exam room.
One invigilator is required for every 15 candidates per room, unless otherwise agreed in writing by Trinity before the exam session.
There must be a sufficient number of members of staff available outside the exam room(s) in case an invigilator inside a room needs assistance, for example, to escort candidates on comfort breaks to ensure that the invigilator/candidate ratio is fully met at all times.
Ensure arrangements for personnel and, if required, additional equipment, to assist with an authorised candidate’s particular need provision has been made.
Candidates must be allocated seats ahead of the exam and must not choose where they want to sit.
Candidates’ names and keycodes must be clearly displayed on the desk to enable candidates to locate their desk.
Candidate ID must be checked against the name shown on the desk to make sure each candidate uses the correct keycode.
The invigilator must give their whole attention to conducting and invigilating the session.
- The invigilator must not perform any additional task (eg marking, reading) and must ensure their mobile phone is switched off for the duration of the exam.
- The invigilators must not do anything unnecessary that could distract or disturb the candidates eg have whispered conversations with each other not related to the running of the session.
- The invigilator must actively monitor the room and is expected to regularly pace the room during the exam.
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