Additional guidance for Advanced Teacher Accounts and Registered Exam Centre Accounts (8)

Find additional help articles here if you have registered with Trinity as an Advanced Teacher or a Private Exam Centre, for Face-to-Face or Digital Music exams.

Post-payment amendments in MyTrinity – Advanced Teacher and Registered Centre Accounts

Modified on Thu, 29 Oct at 4:24 PM
Change a candidate's personal details after payment - Advanced Teacher and Registered Centre Accounts

Modified on Thu, 29 Oct at 4:25 PM
Change to a higher-priced exam after payment - Advanced Teacher and Registered Centre Accounts

Modified on Thu, 29 Oct at 4:25 PM
Complete a £0.00 exam amendment after payment - Advanced Teacher and Registered Centre Accounts

Modified on Thu, 29 Oct at 4:25 PM
Change to a lower-priced exam after payment - Advanced Teacher and Registered Centre Accounts

Modified on Thu, 29 Oct at 4:25 PM
Cancel an unpaid amendment - Advanced Teacher and Registered Centre Accounts

Modified on Thu, 29 Oct at 4:26 PM
Change a candidate's name and exam grade after payment - Advanced Teacher and Registered Centre Accounts

Modified on Thu, 29 Oct at 4:26 PM
Cancel a paid amendment booking - Advanced Teacher and Registered Centre Accounts

Modified on Thu, 29 Oct at 4:26 PM

Name	Host	Duration	Description
_fw_crm_v	trinitycollegelondon.freshdesk.com	1 year	Freshchat/Freshworks cookie (Used to track Visitor/User identity and chat sessions performed by the User).
_x_w	trinitycollegelondon.freshdesk.com	Session	Contains the shard ID at which the account runs on.
_x_m	trinitycollegelondon.freshdesk.com	Session	Contains the state of the shard.
_helpkit_session	trinitycollegelondon.freshdesk.com	Session	Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!
helpdesk_node_session	trinitycollegelondon.freshdesk.com	Session	An encrypted hash that stores the secret key and id of the login attempt.
user_credentials	trinitycollegelondon.freshdesk.com	2 months	Used for user authentication.
wf_order	trinitycollegelondon.freshdesk.com	Session	Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.
wf_order_type	trinitycollegelondon.freshdesk.com	Session	Used to check if the order is ascending or descending for custom ticket filters.
wf_filter	trinitycollegelondon.freshdesk.com	Session	Denotes which filter is applied for the tickets list.

Recent Searches

Popular Articles

Articles

Topics

Tickets

Additional guidance for Advanced Teacher Accounts and Registered Exam Centre Accounts (8)