Who should I contact for help with my Trinity TESOL qualification?

Modified on Fri, 30 Oct at 3:07 PM

If you need help with a Trinity College London TESOL qualification, the right contact depends on the type of enquiry and whether you are studying through a Trinity-validated course provider.


Trinity College London is the awarding organisation responsible for its TESOL qualifications.


Independent validated course providers deliver CertTESOL, TYLEC, CertPT and DipTESOL courses and manage their own course arrangements.


CertOT follows a separate online registration and assessment process.


Who should I contact?


Your enquiryWho to contact
Finding a TESOL courseA Trinity-validated course provider
Course dates, fees or study optionsYour chosen course provider
Entry requirements or applicationsYour chosen course provider
Enrolment or course attendanceYour course provider
Teaching practice, assignments or course assessmentsYour course provider
Results for CertTESOL, TYLEC, CertPT or DipTESOLYour course provider
CertOT registration or assessmentTrinity, using the relevant CertOT support information
Lost or damaged certificatesFollow Trinity's replacement certificate guidance
Complaints or appealsFollow the relevant complaints or appeals procedure


Finding a Trinity-validated course provider


If you are interested in studying for CertTESOL, TYLEC, CertPT or DipTESOL, you can find validated course providers using Trinity's online search.


Find a Trinity TESOL course provider


Contact your chosen provider directly to enquire about available courses, entry requirements, fees and applications.


Help with an existing course


If you are already enrolled on a course delivered by a validated provider, contact your provider first for help with:

  • Course timetables and attendance.

  • Learning materials and teaching practice.

  • Assignments and assessment arrangements.

  • Course fees and payments.

  • Your application or enrolment.

  • Results and certification.


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