Creating ISE Digital Sessions and Bookings in MyTrinity

Modified on Thu, 21 May at 9:02 AM


This article explains how to:

  • Create a session
  • Create an ISE Digital booking
  • Edit a session


Creating a Session

Before creating any ISE Digital bookings, centres must first create a session in MyTrinity.

Sessions are used to group bookings that share the same:

  • Exam type
  • Delivery method
  • Delivery location
  • Invigilation variant

To create a session

  1. Log in to MyTrinity.
  2. Navigate to the “Sessions” tab.
  3. Select “Create Session”.
  4. Select the:
    • Exam type
    • Delivery method
    • Delivery location
    • Invigilation variant
  5. Enter the session details:
    • Session name
    • Estimated number of candidates
    • Venue
  6. Select the session date.
  7. Enter a session time.
    Please note: the session time is for administrative purposes only. Exams may still be conducted at any time between 00:00 and 23:59 UK time on the scheduled date.
  8. Select the relevant billing entity.
  9. Review and accept the Terms and Conditions.
  10. Select “Create Session”.


Once created, the session will appear in the Sessions area and can then be used when creating bookings.



Creating an ISE Digital Booking

Once a session has been created, bookings can be added to the session through the standard booking process.

To create a booking

  1. Navigate to the “Book Exam” area in MyTrinity.
  2. Select the:
    • Exam
    • Delivery method
    • Delivery location
    • Invigilation variant
  3. Select the relevant session using the “Select session” field.
  4. Add candidates by either:
    • Selecting “Add candidate” to add candidates individually, or
    • Uploading a candidate file using the upload option
  5. Review the booking details.
  6. Save the booking.

Once created, the booking will appear within the selected session.

Please note:

  • Bookings must match the configuration of the selected session.
  • Candidate details can be edited until the session closing date.
  • Attendance lists become available after the session closing date.


Final Step: Submitting the Session

After all bookings within the session have either been confirmed or cancelled, the session itself must be submitted before the session closing date.

To submit a session:

  1. Navigate to the “Sessions” tab.
  2. Open the relevant session.
  3. Review the bookings within the session.
  4. Select “Submit Session”.
  5. Complete payment for the session.

Once payment has been completed:

  • Booking statuses will display as “Submitted”
  • The session status will display as “Scheduled”

If a session is not submitted before the session closing date:

  • The session and all associated bookings will automatically expire
  • Payments will be refunded automatically


Editing a Session

Sessions can be edited up until the session closing date.

To edit a session

  1. Navigate to the “Sessions” tab.
  2. Locate the relevant session.
  3. Select the session to open the session details.
  4. Select “Edit”.
  5. Update the required information.
  6. Save the changes.

Depending on the session status and booking activity, some fields may no longer be editable.


If you require further assistance, please contact the Trinity support team.


See also:

Exam Dates and Exam Closing Dates

Requesting Special Support for Candidates


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