Drama - Digital grades and Diplomas: process

How do I book a digital assessment? 

Digital assessments for candidates’ exams in the UK can be booked via our online booking site here. This link is used for all digital exams in our Speech and Drama suites (including Group and Pairs), as well as performance Diplomas at ATCL level.

For candidates in the Republic of Ireland and Private centres please see our website for more information. Our Digital Assessment option is available all year, without specific application deadlines.

Before booking an exam, please ensure you are aware of our timescale requirements: After booking a digital exam, you will receive a link to upload your exam within 24-48 hours, you will then have four weeks to upload your submission for assessment.

What do I do if I applied more than 48 hours ago and have not received my login information?

Please check that no emails were directed to your mail server’s spam or junk folders. Our notifications are sent from [email protected] – we recommend adding this address to your safe sender list to avoid this. You can find guidance on this process here. Note that notifications are sent to the submitter email provided, rather than the applicant. Please contact [email protected] if your email has not arrived after a week.

Account setup is automated, so if the email address has been incorrectly entered in our application form we may not be able to identify this – we’ll assist you with correcting if this is the case.

How do I access my digital account?

If the submitter is using the Trinity submission platform for the first time, they will receive an email  containing their username and password. The submitter can then use the same account details for any future Digital Grade or Diploma exam submissions with Trinity College London.

Once you have booked an exam and we have provided your upload link, you can access your account on our submission platform, this is used to submit your video performance and supporting materials to us.

How do I recover/reset my password?

You can request this information again via the link here, the information will be sent to the email address associated with the account.

How long do I have to submit my exam?

Once you received the link to upload your exam you will have four weeks to upload and submit your exam for marking (Note: this is an increase  from two weeks with effect from 4 July 2023). You will receive reminder emails of your submission deadline and your exam form will be closed after the deadline passes, if you miss your deadline you will need to make and pay for a new entry. Please contact us if you are not receiving emails from us or will struggle to make your submission deadline.

Can I have more than four weeks to upload my submission?

We are not able to extend the four week deadline so please contact us asap after booking to cancel your booking withing the allowed two week cooling off period if you will not be able to meet this deadline. In order to initiate a cancellation please send us your original booking confirmation by email to [email protected].

I have uploaded my files and submitted for assessment, how long should my results take?

You can expect the marking to take an average of two weeks for grades. Marking of diplomas usually takes four weeks, and if there are further checks to be made, can take up to eight weeks. The exam report will be sent by email to the exam submitter and the candidate and your digital certificate will follow within 24-48 hours.

My exam is showing as completed how do I find my result?

When your exam is shown as complete on the Submittable platform it has been marked and is now going through our validation process which can take up to three days, an email with the result and feedback report will be sent out once this is complete.

How do I check my results?

The result and exam report will be sent by email to the exam submitter and the candidate (if their email address was provided).

If your exam has shown as complete for more than a week on the Submittable platform then please do contact us at [email protected] to get your report resent to you.

My result status is shown as ‘referred’ what does this mean? 

This normally means that there is an aspect of the exam we’ll need to take a closer look at and through a referral process, it may also simply mean that one or more pieces of the required supporting information has not been included. You will get an email notifying you of the referral and of any actions you need to take to ensure the exam is able to be marked. Find out more about what a referral means on our syllabus infringement page.

I have my result, when can I expect to receive my certificate? 

From September 2023, Trinity College London offers digital certificates for our drama qualifications in the UK and Ireland, with the exception of Young Performers Certificates which have paper certificates issued 2-4 weeks after the result.   

If you pass your exam, you will receive a digital certificate and the option to buy a printed copy via the email address that was given at the point of booking. Digital certificates are issued 24-48 hours after your result is available.  If you have not received the certificate after this time please contact us via our online contact form.  

A digital certificate is an electronic document that shows proof of a qualification. It looks the same and carries the same validity as a paper certificate. It offers many benefits, such as fast and secure delivery and you can share it online as a link, PDF or QR code.   

Find out more about digital certificates here, including FAQs about how to access digital certificates and information about purchasing a printed certificate for candidates and centres.